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with Elastic Email and Freshdesk?
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Popular Ways to Connect Elastic Email with Freshdesk#
Popular Elastic Email and Freshdesk Triggers#
Emit new event when a new contact is added to a mailing list. See the documentation
Emit new event when a recipient clicks a link in an email. See the documentation
Emit new event when a recipient opens an email. See the documentation
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Popular Elastic Email and Freshdesk Actions#
Adds a new contact to a mailing list. See the documentation
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Elastic Email#
The Elastic Email API allows you to integrate a robust email sending platform into your Pipedream workflows. Use it to send emails, manage contacts, and track campaign statistics. With this API, you can automate email notifications, synchronize subscriber lists, or trigger marketing campaigns based on user actions.
Connect Elastic Email#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
elastic_email: {
type: "app",
app: "elastic_email",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.elasticemail.com/v2/account/profileoverview`,
headers: {
"X-ElasticEmail-ApiKey": `${this.elastic_email.$auth.api_key}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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