Dixa
The CX Platform for Consumer Brands
Integrate the Dixa API with the Salesforce API
Setup the Dixa API trigger to run a workflow which integrates with the Salesforce API. Pipedream's integration platform allows you to integrate Dixa and Salesforce remarkably fast. Free for developers.
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Popular Ways to Connect Dixa with Salesforce#
Popular Dixa and Salesforce Triggers#
Emit new event when a conversation is created in Dixa. See the documentation
Emit new events when the status of a conversation changes (e.g., open, closed, or abandoned). See the documentation
Emit new event when a customer submits a satisfaction rating for a conversation. See the documentation
Emit new event when a new message is added to a conversation. See the documentation
Emit new event when a tag is added to a conversation. See the documentation
Popular Dixa and Salesforce Actions#
Adds a message to an existing conversation. See the documentation
Adds an existing contact to an existing campaign. See the documentation
Adds an existing lead to an existing campaign. See the documentation
Creates a new email or contact form-based conversation. See the documentation
Connect Dixa#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dixa: {
type: "app",
app: "dixa",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://dev.dixa.io/v1/agents`,
headers: {
"authorization": `${this.dixa.$auth.api_key}`,
},
})
},
})
Overview of Salesforce#
The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.
Connect Salesforce#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
salesforce_rest_api: {
type: "app",
app: "salesforce_rest_api",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
headers: {
Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
},
})
},
})
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