Integrate the Dispatch API with the ServiceNow API

Setup the Dispatch API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Dispatch and ServiceNow remarkably fast. Free for developers.

Popular Dispatch and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Dispatch#

The Dispatch API provides a powerful mechanism to streamline logistics and delivery operations. By leveraging it through Pipedream, businesses can automate the scheduling and tracking of dispatches, facilitating real-time coordination between dispatchers, drivers, and customers. This can lead to more efficient route planning, faster delivery times, and improved communication, all of which contribute to a better overall experience for both the provider and the end-user.

Connect Dispatch#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dispatch: {
      type: "app",
      app: "dispatch",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.dispatchit.com/api/external/v1/organizations`,
      headers: {
        "Accept": `*/*`,
        "Content-Type": `application/json`,
      },
      auth: {
        username: `${this.dispatch.$auth.api_key}`,
        password: `${this.dispatch.$auth.api_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})