Integrate the Discord Bot API with the Gorgias API

Setup the Discord Bot API trigger to run a workflow which integrates with the Gorgias API. Pipedream's integration platform allows you to integrate Discord Bot and Gorgias remarkably fast. Free for developers.

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Popular Ways to Connect Discord Bot with Gorgias#

Create Customer with Gorgias API on New Message in Channel from Discord Bot API

Discord Bot + Gorgias

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Create Ticket with Gorgias API on New Message in Channel from Discord Bot API

Discord Bot + Gorgias

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List Tickets with Gorgias API on New Message in Channel from Discord Bot API

Discord Bot + Gorgias

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Retrieve a Customer with Gorgias API on New Message in Channel from Discord Bot API

Discord Bot + Gorgias

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Update Customer with Gorgias API on New Message in Channel from Discord Bot API

Discord Bot + Gorgias

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Popular Discord Bot and Gorgias Triggers#

New Message in Channel from the Discord Bot API

Emit new event for each message posted to one or more channels

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New Ticket from the Gorgias API

Emit new event when a ticket is created. See the documentation

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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the documentation

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New Updated Ticket from the Gorgias API

Emit new event when a ticket is updated. See the documentation

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New Forum Thread Message from the Discord Bot API

Emit new event for each forum thread message posted. Note that your bot must have the MESSAGE_CONTENT privilege intent to see the message content. See the documentation.

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Popular Discord Bot and Gorgias Actions#

Create Customer with the Gorgias API

Create a new customer. See the docs

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Add Role with the Discord Bot API

Assign a role to a user. Remember that your bot requires the MANAGE_ROLES permission. See the docs here

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Create Ticket with the Gorgias API

Create a new ticket. See the docs

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Change Nickname with the Discord Bot API

Modifies the nickname of the current user in a guild.

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List Tickets with the Gorgias API

List all tickets. See the docs

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Overview of Discord Bot#

The Discord Bot API unlocks the power to interact with Discord users and channels programmatically, making it possible to automate messages, manage servers, and integrate with other services. With Pipedream's serverless platform, you can create complex workflows that respond to events in Discord, process data, and trigger actions in other apps. This opens up opportunities for community engagement, content moderation, analytics, and more, without the overhead of managing infrastructure.

Connect Discord Bot#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    discord_bot: {
      type: "app",
      app: "discord_bot",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://discord.com/api/users/@me`,
      headers: {
        "Authorization": `Bot ${this.discord_bot.$auth.bot_token}`,
      },
    })
  },
})

Overview of Gorgias#

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Connect Gorgias#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

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