Delighted
Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required.
Integrate the Delighted API with the Twilio API
Setup the Delighted API trigger to run a workflow which integrates with the Twilio API. Pipedream's integration platform allows you to integrate Delighted and Twilio remarkably fast. Free for developers.
Popular Ways to Connect Delighted with Twilio#
Popular Delighted and Twilio Triggers#
Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.
Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.
Popular Delighted and Twilio Actions#
Create or update a person and send a survey email. See the docs here
Make a phone call, passing text that Twilio will speak to the recipient of the call. See the docs for more information
Send an SMS with text and media files. See the docs for more information
Check if user-provided token is correct. See the documentation for more information
Overview of Delighted#
Delighted API on Pipedream lets you automate and integrate customer feedback into various aspects of your business processes. Utilize real-time survey responses to trigger actions, manage contacts, and streamline follow-ups. With a mix of webhooks and API calls, you can react promptly to customer sentiment, categorize feedback, and enhance customer experience by connecting insights to your CRM, support, and product management tools.
Connect Delighted#
module.exports = defineComponent({
props: {
delighted: {
type: "app",
app: "delighted",
}
},
async run({steps, $}) {
const delighted = require('delighted')(this.delighted.$auth.api_key)
return await delighted.metrics.retrieve()
},
})
Overview of Twilio#
Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.
Connect Twilio#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
twilio: {
type: "app",
app: "twilio",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.twilio.com/2010-04-01/Accounts.json`,
auth: {
username: `${this.twilio.$auth.AccountSid}`,
password: `${this.twilio.$auth.AuthToken}`,
},
})
},
})
Community Posts#
