Delighted
Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required.
Integrate the Delighted API with the Salesforce (REST API) API
Setup the Delighted API trigger to run a workflow which integrates with the Salesforce (REST API) API. Pipedream's integration platform allows you to integrate Delighted and Salesforce (REST API) remarkably fast. Free for developers.
Popular Ways to Connect Delighted with Salesforce (REST API)#
Popular Delighted and Salesforce (REST API) Triggers#
Emit new event immediately after a record of arbitrary object type (selected as an input parameter by the user) is deleted
Emit new event (at regular intervals) when a record of arbitrary object type (selected as an input parameter by the user) is deleted. See the docs for more information.
Emit new event when a new outbound message is received in Salesforce. See Salesforce's guide on setting up Outbound Messaging. Set the Outbound Message's Endpoint URL to the endpoint of the created source. The "Send Session ID" option must be enabled for validating outbound messages from Salesforce.
Emit new event immediately after a record of arbitrary object type (selected as an input parameter by the user) is created
Popular Delighted and Salesforce (REST API) Actions#
Create or update a person and send a survey email. See the docs here
Adds an existing contact to an existing campaign. See Event SObject and Create Record
Adds an existing lead to an existing campaign. See Event SObject and Create Record
Converts a SOAP XML Object received from Salesforce to JSON
Creates a Salesforce account, representing an individual account, which is an organization or person involved with your business (such as customers, competitors, and partners). See Account SObject and Create Record
Overview of Delighted#
Delighted API on Pipedream lets you automate and integrate customer feedback into various aspects of your business processes. Utilize real-time survey responses to trigger actions, manage contacts, and streamline follow-ups. With a mix of webhooks and API calls, you can react promptly to customer sentiment, categorize feedback, and enhance customer experience by connecting insights to your CRM, support, and product management tools.
Connect Delighted#
module.exports = defineComponent({
props: {
delighted: {
type: "app",
app: "delighted",
}
},
async run({steps, $}) {
const delighted = require('delighted')(this.delighted.$auth.api_key)
return await delighted.metrics.retrieve()
},
})
Overview of Salesforce (REST API)#
The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.
Connect Salesforce (REST API)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
salesforce_rest_api: {
type: "app",
app: "salesforce_rest_api",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
headers: {
Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
},
})
},
})