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with CustomGPT and Zendesk?
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Popular Ways to Connect CustomGPT with Zendesk#
Popular CustomGPT and Zendesk Triggers#
Emit new event when a new conversation is created. See the documentation
Emit new event when a new message is created in a conversation. See the documentation
Emit new event when a ticket is added to the specified view
Popular CustomGPT and Zendesk Actions#
Create a new conversation for an agent (formerly known as project) identified by its unique projectId. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Create a new agent by importing data either from a sitemap or an uploaded file. The system will process the provided data and generate a new agent based on the imported or uploaded information. See the documentation
Overview of CustomGPT#
CustomGPT API harnesses the power of generative AI to create custom chatbots tailored to specific needs or data sets. With Pipedream's serverless platform, you can integrate CustomGPT into complex workflows, triggering custom AI responses based on events from over 3,000+ apps. Automate tasks like customer support, personalized content creation, or data analysis by tapping into the rich capabilities of CustomGPT and Pipedream's seamless orchestration.
Connect CustomGPT#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
customgpt: {
type: "app",
app: "customgpt",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.customgpt.ai/api/v1/projects`,
headers: {
Authorization: `Bearer ${this.customgpt.$auth.api_key}`,
"accept": `application/json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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