Customer.io

Send Automated Messages. Deliver Results.

Integrate the Customer.io API with the Twilio API

Setup the Customer.io API trigger to run a workflow which integrates with the Twilio API. Pipedream's integration platform allows you to integrate Customer.io and Twilio remarkably fast. Free for developers.

Add Customers to Segment with Customer.io API on New Incoming SMS (Instant) from Twilio API
Twilio + Customer.io
 
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Create or Update Customer with Customer.io API on New Incoming SMS (Instant) from Twilio API
Twilio + Customer.io
 
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POST /customers/{customer_id}/events with Customer.io API on New Incoming SMS (Instant) from Twilio API
Twilio + Customer.io
 
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Send Event To Customer io with Customer.io API on New Incoming SMS (Instant) from Twilio API
Twilio + Customer.io
 
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Add Customers to Segment with Customer.io API on New Call (Instant) from Twilio API
Twilio + Customer.io
 
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New Incoming SMS (Instant) from the Twilio API

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

 
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New Call (Instant) from the Twilio API

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

 
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New Phone Number from the Twilio API

Emit new event when you add a new phone number to your account

 
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New Recording from the Twilio API

Emit new event when a new call recording is created

 
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New Transcription from the Twilio API

Emit new event when a new call transcription is created

 
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Add Customers to Segment with the Customer.io API

Add people to a manual segment by ID. You are limited to 1000 customer IDs per request. See the docs here

 
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Send SMS with the Twilio API

Send a simple text-only SMS. See the docs for more information

 
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Create or Update Customer with the Customer.io API

Creates or update a customer. See the docs here

 
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Make a Phone Call with the Twilio API

Make a phone call, passing text that Twilio will speak to the recipient of the call. See the docs for more information

 
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Send Event To with the Customer.io API

Sends an event to Customer.io. See the docs here

 
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Overview of Customer.io

Customer.io is a versatile automation tool that allows you to harness the power of email, SMS, and push notifications to create personalized customer experiences. With its comprehensive API, Customer.io enables you to track customer interactions, segment audiences, and trigger targeted communications based on user behavior and data. By leveraging Pipedream, you can easily connect Customer.io to various other services and APIs to automate complex workflows, synthesize data, and respond to events in real-time.

Connect Customer.io

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    customer_io: {
      type: "app",
      app: "customer_io",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://track.customer.io/api/v1/accounts/region`,
      auth: {
        username: `${this.customer_io.$auth.site_id}`,
        password: `${this.customer_io.$auth.api_key}`,
      },
    })
  },
})

Overview of Twilio

Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.

Connect Twilio

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    twilio: {
      type: "app",
      app: "twilio",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.twilio.com/2010-04-01/Accounts.json`,
      auth: {
        username: `${this.twilio.$auth.AccountSid}`,
        password: `${this.twilio.$auth.AuthToken}`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.