with Customer.guru and ServiceNow?
The Customer.guru API is a potent tool for gauging customer satisfaction and Net Promoter Score (NPS). By integrating with Pipedream, you can automate the collection and analysis of customer feedback, trigger targeted actions based on NPS results, and meld those insights with other data sources. Pipedream's serverless platform lets you create workflows that react to Customer.guru events in real-time, enrich customer data, and drive personalized engagements.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
customer_guru: {
type: "app",
app: "customer_guru",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://customer.guru/export/ratings`,
headers: {
"Content-Type": `application/json`,
},
params: {
api_token: `${this.customer_guru.$auth.api_token}`,
api_secret: `${this.customer_guru.$auth.api_secret}`,
},
})
},
})
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})