with Convolo.ai and ServiceNow?
Initiates a phone call to a lead and establishes the connection with the first available agent. See the documentation
Retrieves the record identified by the specified sys_id from the specified table.
Updates the specified record with the name-value pairs included in the request body.
The Convolo.ai API enables automation of lead capturing and conversation management. With this API, you can programmatically access and manipulate your Convolo leads, manage call schedules, and track conversation outcomes. Integrating Convolo.ai with Pipedream allows you to connect your lead management process with other apps and services to create a seamless workflow, enhancing your ability to respond quickly to potential customers and organize your sales funnel efficiently.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
convolo_ai: {
type: "app",
app: "convolo_ai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.convolo.ai/rest/v1/ext/add_call_api/ `,
params: {
widget_key: `${this.convolo_ai.$auth.widget_key}`,
api_key: `${this.convolo_ai.$auth.api_key}`,
lc_number: `+14083726197`,
},
})
},
})
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})