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with Contentstack and Help Scout?
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Popular Ways to Connect Contentstack with Help Scout#
Popular Contentstack and Help Scout Triggers#
Emit new event when a new asset is created in ContentStack.
Emit new event when a conversation has its status updated. See the documentation
Emit new event when a new entry is created in ContentStack.
Emit new event when an entry is published in ContentStack.
Emit new event when an agent replies to a conversation.
Popular Contentstack and Help Scout Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Retrieves the details of a specific conversation. See the documentation
Publishes a specific entry using its UID. See the documentation
Connect Contentstack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
contentstack: {
type: "app",
app: "contentstack",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.contentstack.$auth.region}api.contentstack.io/v3/content_types`,
headers: {
"api_key": `${this.contentstack.$auth.stack_api_key}`,
"authorization": `${this.contentstack.$auth.management_token}`,
"content-type": `application/json`,
},
})
},
})
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
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