Integrate the Connecteam API with the Zendesk API

Setup the Connecteam API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Connecteam and Zendesk remarkably fast. Free for developers.

Start for free — no credit card required

Watch a demo

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Popular Ways to Connect Connecteam with Zendesk#

Create Shift with Connecteam API on New Ticket (Instant) from Zendesk API

Zendesk + Connecteam

Try it

Create Shift with Connecteam API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Connecteam

Try it

Create Shift with Connecteam API on Ticket Closed (Instant) from Zendesk API

Zendesk + Connecteam

Try it

Create Shift with Connecteam API on Ticket Pending (Instant) from Zendesk API

Zendesk + Connecteam

Try it

Create Shift with Connecteam API on Ticket Solved (Instant) from Zendesk API

Zendesk + Connecteam

Try it

Popular Connecteam and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Form Submission from the Connecteam API

Emit new event when a new form submission is created.

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

New Shift Schedule from the Connecteam API

Emit new event when new shifts are created.

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

Popular Connecteam and Zendesk Actions#

Create Shift with the Connecteam API

Creates a new shift in the scheduler. See the documentation

Try it

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Create User with the Connecteam API

Creates a new user profile in Connecteam. See the documentation

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Delete Shift with the Connecteam API

Removes a specific shift based on shift ID. See the documentation

Try it

Connect Connecteam#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    connecteam: {
      type: "app",
      app: "connecteam",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.connecteam.com/me`,
      headers: {
        "X-API-KEY": `${this.connecteam.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Start for free — no credit card required

Watch a demo