What do you want to automate
with Connecteam and Freshdesk?
Prompt, edit and deploy AI agents that connect to Connecteam, Freshdesk and 2,500+ other apps in seconds.
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Popular Ways to Connect Connecteam with Freshdesk#
Popular Connecteam and Freshdesk Triggers#
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Popular Connecteam and Freshdesk Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Removes a specific shift based on shift ID. See the documentation
Connect Connecteam#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
connecteam: {
type: "app",
app: "connecteam",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.connecteam.com/me`,
headers: {
"X-API-KEY": `${this.connecteam.$auth.api_key}`,
"accept": `application/json`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies