Integrate the CommCare API with the ServiceNow API

Setup the CommCare API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate CommCare and ServiceNow remarkably fast. Free for developers.

Popular CommCare and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of CommCare#

The CommCare API provides programmatic access to CommCareHQ data, allowing developers to build powerful automations and integrations. With this API, you can retrieve and update data such as forms, cases, and users. These capabilities enable you to streamline workflows, synchronize datasets across platforms, and extend CommCare's functionality.

Connect CommCare#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    commcare: {
      type: "app",
      app: "commcare",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.commcarehq.org/api/v0.5/identity/`,
      headers: {
        "Authorization": `ApiKey ${this.commcare.$auth.email}:${this.commcare.$auth.api_key} `,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})