Cohere

Making NLP part of every developer's toolkit. Harness the power of language understanding. Join the developers and businesses who are using Cohere to generate, categorize and organize text at a scale that was previously unimaginable.

Integrate the Cohere API with the Zendesk API

Setup the Cohere API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Cohere and Zendesk remarkably fast. Free for developers.

Choose Best Completion with Cohere API on New Ticket (Instant) from Zendesk API
Zendesk + Cohere
 
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Choose Best Completion with Cohere API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Cohere
 
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Choose Best Completion with Cohere API on Ticket Closed (Instant) from Zendesk API
Zendesk + Cohere
 
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Choose Best Completion with Cohere API on Ticket Pended (Instant) from Zendesk API
Zendesk + Cohere
 
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Choose Best Completion with Cohere API on Ticket Solved (Instant) from Zendesk API
Zendesk + Cohere
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Choose Best Completion with the Cohere API

This action chooses the best completion conditioned on a given examples. See the docs here

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Classify Text with the Cohere API

This action makes a prediction about which label fits the specified text inputs best. See the docs here

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Generate Text with the Cohere API

This action generates realistic text conditioned on a given input. See the docs here

 
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Overview of Cohere

The Cohere API enables the development of apps with advanced natural language understanding capabilities. Utilizing machine learning, it can help with tasks like text generation, summarization, sentiment analysis, and more. On Pipedream, you can seamlessly integrate Cohere's features into serverless workflows, triggering actions based on text input, processing large volumes of data, or even enhancing chatbots with more human-like responses.

Connect Cohere

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    cohere_platform: {
      type: "app",
      app: "cohere_platform",
    }
  },
  async run({steps, $}) {
    const data = {
      "text": `Tokenize this!`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.cohere.ai/small/tokenize`,
      headers: {
        Authorization: `Bearer ${this.cohere_platform.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})