Integrate the CodeScene API with the Zendesk API

Setup the CodeScene API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate CodeScene and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect CodeScene with Zendesk#

Create a New Project with CodeScene API on New Ticket (Instant) from Zendesk API

Zendesk + CodeScene

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Create a New Project with CodeScene API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + CodeScene

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Create a New Project with CodeScene API on Ticket Closed (Instant) from Zendesk API

Zendesk + CodeScene

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Create a New Project with CodeScene API on Ticket Pending (Instant) from Zendesk API

Zendesk + CodeScene

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Create a New Project with CodeScene API on Ticket Solved (Instant) from Zendesk API

Zendesk + CodeScene

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Popular CodeScene and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular CodeScene and Zendesk Actions#

Create a New Project with the CodeScene API

Creates a new project in CodeScene. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Project Analysis with the CodeScene API

Returns a single project analysis. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Projects with the CodeScene API

Returns a list of projects. See the documentation

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Overview of CodeScene#

The CodeScene API lets you dive into the technical and social aspects of your codebase. It offers insights into code health, identifies hotspots, and provides actionable information for technical debt management. Integrating CodeScene with Pipedream allows you to automate these insights, tying them into your workflow to ensure code quality and team efficiency.

Connect CodeScene#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    codescene: {
      type: "app",
      app: "codescene",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.codescene.io/v2/projects`,
      headers: {
        Authorization: `Bearer ${this.codescene.$auth.api_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})