Integrate the CloudTalk API with the Salesforce API

Setup the CloudTalk API trigger to run a workflow which integrates with the Salesforce API. Pipedream's integration platform allows you to integrate CloudTalk and Salesforce remarkably fast. Free for developers.

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Popular CloudTalk and Salesforce Triggers#

New Deleted Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected object type is deleted. See the documentation

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New Outbound Message (Instant) from the Salesforce API

Emit new event when a new outbound message is received in Salesforce.

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New Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected object type is created. See the documentation

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New Updated Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected type is updated. See the documentation

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Popular CloudTalk and Salesforce Actions#

Add Contact to Campaign with the Salesforce API

Adds an existing contact to an existing campaign. See the documentation

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Add Lead to Campaign with the Salesforce API

Adds an existing lead to an existing campaign. See the documentation

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Convert SOAP XML Object to JSON with the Salesforce API

Converts a SOAP XML Object received from Salesforce to JSON

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Create Account with the Salesforce API

Creates a Salesforce account. See the documentation

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Create Attachment with the Salesforce API

Creates an Attachment on a parent object. See the documentation

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Overview of CloudTalk#

The CloudTalk API facilitates advanced telephony capabilities, letting you streamline communication workflows, from call tracking and analytics to automating customer support processes. With Pipedream's integration, you can effortlessly connect CloudTalk to a myriad of other apps and services, enabling you to automate actions based on call events, synchronize customer data across platforms, and trigger communication sequences without manual intervention.

Connect CloudTalk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    cloudtalk: {
      type: "app",
      app: "cloudtalk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://my.cloudtalk.io/api/calls/index.json`,
      auth: {
        username: `${this.cloudtalk.$auth.api_key}`,
        password: `${this.cloudtalk.$auth.api_secret}`,
      },
    })
  },
})

Overview of Salesforce#

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})

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