Integrate the Cloudpresenter API with the Zendesk API

Setup the Cloudpresenter API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Cloudpresenter and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Cloudpresenter with Zendesk#

Create Contact with Cloudpresenter API on New Ticket (Instant) from Zendesk API

Zendesk + Cloudpresenter

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Create Contact with Cloudpresenter API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Cloudpresenter

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Create Contact with Cloudpresenter API on Ticket Closed (Instant) from Zendesk API

Zendesk + Cloudpresenter

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Create Contact with Cloudpresenter API on Ticket Pending (Instant) from Zendesk API

Zendesk + Cloudpresenter

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Create Contact with Cloudpresenter API on Ticket Solved (Instant) from Zendesk API

Zendesk + Cloudpresenter

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Popular Cloudpresenter and Zendesk Triggers#

New Contact Created from the Cloudpresenter API

Emit new event when a user adds a new contact in Cloudpresenter.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Cloudpresenter and Zendesk Actions#

Create Contact with the Cloudpresenter API

Creates a new contact within the Cloudpresenter application. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Contact with the Cloudpresenter API

Updates an existing contact within the Cloudpresenter application. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Connect Cloudpresenter#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    cloudpresenter: {
      type: "app",
      app: "cloudpresenter",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api2.cloudpresenter.com/v1/contacts`,
      headers: {
        Authorization: `Bearer ${this.cloudpresenter.$auth.oauth_access_token}`,
        "origin": `${this.cloudpresenter.$auth.api_base_url}`,
        "workspace": `${this.cloudpresenter.$auth.workspace_id}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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