Integrate the CleverTap API with the ServiceNow API

Setup the CleverTap API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate CleverTap and ServiceNow remarkably fast. Free for developers.

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Popular CleverTap and ServiceNow Actions#

Create Or Update User with the CleverTap API

Create or update an user. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Upload Events with the CleverTap API

Upload events. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Overview of CleverTap#

CleverTap offers a powerful suite of tools for user engagement and analytics that can help you track user activities, segment users, and run targeted campaigns. Integrating Clevertap with Pipedream allows you to automate interactions with users, synchronize data across platforms, and create personalized marketing strategies. You can trigger workflows with real-time events, analyze user behavior, and leverage Pipedream's ability to connect to hundreds of other apps to enrich and act on your CleverTap data.

Connect CleverTap#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    clevertap: {
      type: "app",
      app: "clevertap",
    }
  },
  async run({steps, $}) {
    const data = {
      "event_name": `App Launched`,
      "from": 20171201,
      "to": 20231225,
    }
    return await axios($, {
      method: "post",
      url: `https://${this.clevertap.$auth.region}.clevertap.com/1/profiles.json`,
      headers: {
        "X-CleverTap-Account-Id": `${this.clevertap.$auth.project_id}`,
        "X-CleverTap-Passcode": `${this.clevertap.$auth.pass_code}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

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