Chatlayer
Power your business with #AI | Build voice- and #chatbots in 100+ languages, no coding skills needed
Integrate the Chatlayer API with the Zendesk API
Setup the Chatlayer API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Chatlayer and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Chatlayer and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Chatlayer#
The Chatlayer API by Sinch allows developers to integrate advanced chatbot functionalities into their applications, enabling AI-driven conversations across various channels like web, mobile, and social media platforms. With Pipedream, you can automate workflows involving the Chatlayer API to facilitate seamless interactions, gather user insights, and streamline communications. This integration can help in automating responses, analyzing sentiment, and managing user data in real-time, thus enhancing user engagement through personalized and context-aware dialogues.
Connect Chatlayer#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chatlayer: {
type: "app",
app: "chatlayer",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.chatlayer.$auth.url}/v1/bots`,
headers: {
Authorization: `Bearer ${this.chatlayer.$auth.access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies