Chatlayer API Integrations

Build and run workflows using the Chatlayer API. Use 1000s of source-available triggers and actions across 2,400+ apps. Or write custom code to integrate any app or API in seconds.

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Overview#

The Chatlayer API by Sinch allows developers to integrate advanced chatbot functionalities into their applications, enabling AI-driven conversations across various channels like web, mobile, and social media platforms. With Pipedream, you can automate workflows involving the Chatlayer API to facilitate seamless interactions, gather user insights, and streamline communications. This integration can help in automating responses, analyzing sentiment, and managing user data in real-time, thus enhancing user engagement through personalized and context-aware dialogues.

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    chatlayer: {
      type: "app",
      app: "chatlayer",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.chatlayer.$auth.url}/v1/bots`,
      headers: {
        Authorization: `Bearer ${this.chatlayer.$auth.access_token}`,
      },
    })
  },
})

Example Use Cases#

Customer Support Automation: Automate the initial stages of customer support by integrating Chatlayer with Slack using Pipedream. When a customer initiates a conversation on your platform, use Chatlayer to interpret the query and provide an automated response. If the query is too complex, escalate it to a human agent in a specific Slack channel, ensuring that high-priority issues are addressed swiftly.
Feedback Collection and Analysis: Connect Chatlayer to Google Sheets via Pipedream to automate the collection and analysis of customer feedback. Use Chatlayer's conversational AI to solicit feedback through your app or website. Automatically store responses in Google Sheets, where you can analyze the data to derive actionable insights and identify areas for improvement in your services or products.
Event Registration Bot: Use Chatlayer integrated with Eventbrite via Pipedream to manage event registrations through automated chats. Set up a Chatlayer bot to handle inquiries about event details, register participants directly through the conversation, and send event tickets or confirmation emails automatically. This workflow simplifies event management by reducing manual tasks and improving attendee experience through immediate communication.

Authentication#

Name Slug: chatlayer

Chatlayer uses API keys for authentication. When you connect your Chatlayer account, Pipedream securely stores the keys so you can easily authenticate to Chatlayer APIs in both code and no-code steps.

Start for free — no credit card required

Watch a demo

Chatlayer

Chatlayer API Integrations

Build and run workflows using the Chatlayer API. Use 1000s of source-available triggers and actions across 2,400+ apps. Or write custom code to integrate any app or API in seconds.