Integrate the Chatfuel (Dashboard API) API with the ServiceNow API

Setup the Chatfuel (Dashboard API) API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Chatfuel (Dashboard API) and ServiceNow remarkably fast. Free for developers.

Popular Chatfuel (Dashboard API) and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

Try it

Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

Try it

Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

Try it

Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

Try it

Overview of Chatfuel (Dashboard API)#

Chatfuel’s Dashboard API opens a realm of possibilities for automating and streamlining chatbot interactions and management. With this API, you can programmatically update content, retrieve analytics, manage users, and automate messaging. This empowers you to dynamically adjust chat flows based on user behavior or external triggers, analyze user interactions for insights, and personalize the chat experience at scale.

Connect Chatfuel (Dashboard API)#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    chatfuel_dashboard_api_: {
      type: "app",
      app: "chatfuel_dashboard_api_",
    }
  },
  async run({steps, $}) {
    const data = {
      "title": `YOUR_BOT_TITLE`,
    }
    return await axios($, {
      method: "post",
      url: `https://dashboard.chatfuel.com/api/bots`,
      headers: {
        Authorization: `Bearer ${this.chatfuel_dashboard_api_.$auth.api_token}`,
      },
      data,
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})