Chatforma
The biggest CIS chatbots platform. Build, connect and manage Telegram, Facebook, VK and Viber chatbots without coding.
Integrate the Chatforma API with the Zendesk API
Setup the Chatforma API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Chatforma and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Chatforma and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Chatforma#
Chatforma is an API that opens up a world of possibilities in chatbot creation and management, allowing businesses to automate interactions with customers across various platforms. With Chatforma, you can design, deploy, and track chatbots that handle customer service, feedback collection, and more, streamlining your communication processes and providing valuable analytical insights. Leveraging Pipedream’s integration capabilities, you can efficiently tie Chatforma into a multitude of systems and services, creating custom workflows that enhance your chatbot's utility and extend its reach.
Connect Chatforma#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chatforma: {
type: "app",
app: "chatforma",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.pro.chatforma.com/public/v1/auth-test`,
params: {
api_key: `${this.chatforma.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies