ChatFly assists businesses in creating, testing, launching, and managing. AI Chatbots for various use cases or channels - at scale.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The ChatFly API allows developers to integrate chat functionalities into their applications, making it easier to build custom chat solutions or enhance existing communication systems. On Pipedream, leveraging the ChatFly API can automate interactions, analyze chat data, or sync with other services to create a more dynamic user experience.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chatfly: {
type: "app",
app: "chatfly",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://backend.chatfly.co/api/bot`,
headers: {
"CHATFLY-API-KEY": `${this.chatfly.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})