ChatBot

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.

Integrate the ChatBot API with the ServiceNow API

Setup the ChatBot API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate ChatBot and ServiceNow remarkably fast. Free for developers.

Create Table Record with ServiceNow API on New Event from ChatBot API
ChatBot + ServiceNow
 
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Get Table Record By SysId with ServiceNow API on New Event from ChatBot API
ChatBot + ServiceNow
 
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Get Table Records with ServiceNow API on New Event from ChatBot API
ChatBot + ServiceNow
 
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Update Table Record with ServiceNow API on New Event from ChatBot API
ChatBot + ServiceNow
 
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New Event from the ChatBot API

Emit new event for event received. Need to be configured in the ChatBot UI flow to emit events. See docs here

 
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Create User with the ChatBot API

Creates new user. See docs here

 
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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

 
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Get Users with the ChatBot API

Get a list of users. See docs here

 
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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

 
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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

 
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Overview of ChatBot

Leverage the ChatBot API on Pipedream to automate conversations, streamline customer service, and connect chat functionality with various apps for rich, responsive interaction. With this API, you can programmatically send messages, manage chat histories, and implement chatbots that react to user input in real-time. By integrating with Pipedream, these capabilities can be augmented with thousands of apps, enabling seamless data flow and complex automations.

Connect ChatBot

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    chatbot: {
      type: "app",
      app: "chatbot",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.chatbot.com/stories`,
      headers: {
        Authorization: `Bearer ${this.chatbot.$auth.developer_access_token}`,
      },
    })
  },
})

Overview of ServiceNow

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})