Build ChatGPT Agents trained on custom data.
Emit new event when a new message from an agent is created.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Chaindesk API offers a platform to create, deploy, and manage AI chatbots. It includes features such as natural language processing, integration capabilities, and a conversational interface to engage with users. Using Pipedream, you can leverage the Chaindesk API to build serverless workflows that trigger on various events and interact with other services to automate tasks, analyze conversations, and enhance user experiences.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chaindesk: {
type: "app",
app: "chaindesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.chaindesk.ai/agents`,
headers: {
Authorization: `Bearer ${this.chaindesk.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})