Integrate the Chaindesk API with the Zendesk API

Setup the Chaindesk API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Chaindesk and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Chaindesk with Zendesk#

Create Ticket with Zendesk API on New Response Generated from Chaindesk API

Chaindesk + Zendesk

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Delete Ticket with Zendesk API on New Response Generated from Chaindesk API

Chaindesk + Zendesk

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Submit Message with Chaindesk API on New Ticket (Instant) from Zendesk API

Zendesk + Chaindesk

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Submit Message with Chaindesk API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Chaindesk

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Submit Message with Chaindesk API on Ticket Closed (Instant) from Zendesk API

Zendesk + Chaindesk

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Popular Chaindesk and Zendesk Triggers#

New Response Generated from the Chaindesk API

Emit new event when a new message from an agent is created.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Chaindesk and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Submit Message with the Chaindesk API

Allows the API to send a message input from the user.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Agent with the Chaindesk API

Updates the agent to improve the accuracy of generated responses.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Chaindesk#

Chaindesk API offers a platform to create, deploy, and manage AI chatbots. It includes features such as natural language processing, integration capabilities, and a conversational interface to engage with users. Using Pipedream, you can leverage the Chaindesk API to build serverless workflows that trigger on various events and interact with other services to automate tasks, analyze conversations, and enhance user experiences.

Connect Chaindesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    chaindesk: {
      type: "app",
      app: "chaindesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.chaindesk.ai/agents`,
      headers: {
        Authorization: `Bearer ${this.chaindesk.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})