Create Communication with HubSpot API on New Call Event from CallPage API

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Trigger workflow on

New Call Event from the CallPage API

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Create Communication with the HubSpot API

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Getting Started#

This integration creates a workflow with a CallPage trigger and HubSpot action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Call Event trigger
1. Connect your CallPage account
2. Configure timer
3. Select one or more Call Statuses
Configure the Create Communication action
1. Connect your HubSpot account
2. Optional- Select a Associated Object Type
3. Optional- Select a Associated Object
4. Optional- Select a Association Type
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Call Event on CallPage

Description:Emit new event when there is a new call event.

Version:0.0.1

Key:callpage-new-call-event

View on GitHub

CallPage Overview#

The CallPage API enables automations centered around phone calls and lead management. Integrating this API with Pipedream allows you to create, update, and track calls, as well as manage users and leads. With Pipedream's serverless architecture, you can easily connect CallPage to other apps, triggering complex workflows from CallPage events or performing actions in CallPage in response to external triggers.

Trigger Code#

import callpage from "../../callpage.app.mjs";
import { CALL_STATUSES } from "../../common/constants.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  key: "callpage-new-call-event",
  name: "New Call Event",
  description: "Emit new event when there is a new call event.",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  props: {
    callpage,
    db: "$.service.db",
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: 60,
      },
    },
    callStatuses: {
      type: "string[]",
      label: "Call Statuses",
      description: "Select the call statuses to trigger events for",
      options: CALL_STATUSES,
    },
  },
  methods: {
    _getLastDate() {
      return this.db.get("lastDate") || [];
    },
    _setLastDate(lastDate) {
      return this.db.set("lastDate", lastDate);
    },
    async startEvent(maxResults = false) {
      const lastDate = this._getLastDate();
      const response = this.callpage.paginate({
        fn: this.callpage.listEvents,
        maxResults,
        params: {
          date_from: lastDate,
          statuses: this.callStatuses,
        },
      });

      const responseArray = [];

      for await (const item of response) {
        responseArray.push(item);
      }

      if (responseArray.length) {
        this._setLastDate(Date.parse(responseArray[responseArray.length - 1].created_at));
      }

      for (const event of responseArray) {
        this.$emit(event, {
          id: event.id,
          summary: `New call event with ID: ${event.human_status}`,
          ts: Date.parse(event.created_at),
        });
      }
    },
  },
  hooks: {
    async deploy() {
      await this.startEvent(25);
    },
  },
  async run() {
    await this.startEvent();
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
CallPage	`callpage`	`app`	This component uses the CallPage app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`
Call Statuses	`callStatuses`	`string[]`	Select a value from the drop down menu:`{ "label": "New", "value": "new" }{ "label": "Scheduled", "value": "scheduled" }{ "label": "In Progress", "value": "in-progress" }{ "label": "Ringing", "value": "ringing" }{ "label": "Completed", "value": "completed" }{ "label": "Manager Failed", "value": "manager-failed" }{ "label": "User Failed", "value": "user-failed" }{ "label": "Failed", "value": "failed" }{ "label": "Cancelled", "value": "cancelled" }`

Trigger Authentication#

CallPage uses API keys for authentication. When you connect your CallPage account, Pipedream securely stores the keys so you can easily authenticate to CallPage APIs in both code and no-code steps.

To retrieve your API key,

Navigate to your CallPage account and sign in
Go to “Settings” > “API settings”

About CallPage#

We are the #1 tool to generate more sales calls & leads from your website.

Action#

Create Communication on HubSpot

Description:Create a WhatsApp, LinkedIn, or SMS message. [See the documentation](https://developers.hubspot.com/beta-docs/reference/api/crm/engagements/communications/v3#post-%2Fcrm%2Fv3%2Fobjects%2Fcommunications)

Version:0.0.1

Key:hubspot-create-communication

View on GitHub

HubSpot Overview#

The HubSpot API enables developers to integrate into HubSpots CRM, CMS, Conversations, and other features. It allows for automated management of contacts, companies, deals, and marketing campaigns, enabling custom workflows, data synchronization, and task automation. This streamlines operations and boosts customer engagement, with real-time updates for rapid response to market changes.

Action Code#

import common from "../common/common-create.mjs";
import appProp from "./common-app-prop.mjs";
import { ConfigurationError } from "@pipedream/platform";
import { ASSOCIATION_CATEGORY } from "../../common/constants.mjs";

export default {
  ...common,
  key: "hubspot-create-communication",
  name: "Create Communication",
  description: "Create a WhatsApp, LinkedIn, or SMS message. [See the documentation](https://developers.hubspot.com/beta-docs/reference/api/crm/engagements/communications/v3#post-%2Fcrm%2Fv3%2Fobjects%2Fcommunications)",
  version: "0.0.1",
  type: "action",
  props: {
    ...appProp.props,
    toObjectType: {
      propDefinition: [
        appProp.props.hubspot,
        "objectType",
      ],
      label: "Associated Object Type",
      description: "Type of object the communication is being associated with",
      optional: true,
    },
    toObjectId: {
      propDefinition: [
        appProp.props.hubspot,
        "objectId",
        (c) => ({
          objectType: c.toObjectType,
        }),
      ],
      label: "Associated Object",
      description: "ID of object the communication is being associated with",
      optional: true,
    },
    associationType: {
      propDefinition: [
        appProp.props.hubspot,
        "associationType",
        (c) => ({
          fromObjectType: "communications",
          toObjectType: c.toObjectType,
        }),
      ],
      description: "A unique identifier to indicate the association type between the communication and the other object",
      optional: true,
    },
  },
  methods: {
    ...common.methods,
    getObjectType() {
      return "communications";
    },
  },
  async run({ $ }) {
    const {
      hubspot,
      /* eslint-disable no-unused-vars */
      toObjectType,
      toObjectId,
      associationType,
      getObjectType,
      ...properties
    } = this;

    if ((toObjectId && !associationType) || (!toObjectId && associationType)) {
      throw new ConfigurationError("Both `toObjectId` and `associationType` must be entered");
    }

    const response = await hubspot.createObject({
      $,
      objectType: getObjectType(),
      data: {
        associations: toObjectId
          ? [
            {
              types: [
                {
                  associationTypeId: associationType,
                  associationCategory: ASSOCIATION_CATEGORY.HUBSPOT_DEFINED,
                },
              ],
              to: {
                id: toObjectId,
              },
            },
          ]
          : undefined,
        properties: {
          ...properties,
          hs_communication_logged_from: "CRM",
        },
      },
    });

    $.export("$summary", `Successfully created communication with ID ${response.id}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
HubSpot	`hubspot`	`app`	This component uses the HubSpot app.
Associated Object Type	`toObjectType`	`string`	Select a value from the drop down menu.
Associated Object	`toObjectId`	`string`	Select a value from the drop down menu.
Association Type	`associationType`	`string`	Select a value from the drop down menu.

Action Authentication#

HubSpot uses OAuth authentication. When you connect your HubSpot account, Pipedream will open a popup window where you can sign into HubSpot and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any HubSpot API.

Pipedream requests the following authorization scopes when you connect your account:

business-intelligencecrm.lists.readcrm.lists.writecrm.objects.companies.readcrm.objects.companies.writecrm.objects.contacts.readcrm.objects.contacts.writecrm.objects.deals.readcrm.objects.deals.writecrm.objects.quotes.readcrm.objects.quotes.writecrm.objects.owners.readcrm.schemas.companies.readcrm.schemas.companies.writecrm.schemas.contacts.readcrm.schemas.contacts.writecrm.schemas.deals.readcrm.schemas.deals.writecrm.schemas.quotes.readconversations.readcrm.importfilesformsforms-uploaded-filesintegration-syncoauthtimeline

Create Communication with HubSpot API on New Call Event from CallPage API

Pipedream makes it easy to connect APIs for HubSpot, CallPage and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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