Breeze

Breeze is a simple project management tool that teams use to plan, track, and organize their work.

Integrate the Breeze API with the Zendesk API

Setup the Breeze API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Breeze and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
Try it
New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
Try it
Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
Try it
Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
Try it
Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
Try it
Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
Try it
Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
Try it
Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
Try it

Overview of Breeze

Breeze is a project management tool designed to streamline task planning, collaboration, and tracking for teams. With the Breeze API, you can automate routine project management tasks, sync data with other tools, and create custom notifications to keep your team aligned. By leveraging Pipedream's serverless platform, you can connect Breeze to hundreds of apps, set up complex workflows, and manipulate data in real-time—no server required.

Connect Breeze

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    breeze: {
      type: "app",
      app: "breeze",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.breeze.pm/me.json`,
      params: {
        api_token: `${this.breeze.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})