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with Box and Freshdesk?
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Popular Box and Freshdesk Triggers#
Emit new event when an event with subscribed event source triggered on a target. See the documentation
Emit new event when a new file is uploaded to a target. See the documentation
Emit new event when a new folder created on a target. See the documentation
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Popular Box and Freshdesk Actions#
Creates a signature request. This involves preparing a document for signing and sending the signature request to signers. See the documentation
Add a note or conversation to an existing ticket. See the documentation
Downloads a file from Box to your workflow's /tmp directory. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Overview of Box#
The Box API offers a playground for enhancing content management and collaboration within your cloud storage. With Pipedream, you can orchestrate Box's functionality to automate document handling, streamline approval flows, sync files across apps, and trigger actions based on file events. Think of Pipedream as the glue that allows you to connect Box with your tech stack, triggering workflows with new file uploads, comments, or when sharing settings change, to enhance productivity and minimize manual labor.
Connect Box#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
box: {
type: "app",
app: "box",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.box.com/2.0/users/me`,
headers: {
Authorization: `Bearer ${this.box.$auth.oauth_access_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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