Integrate the Botbaba API with the ServiceNow API

Setup the Botbaba API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Botbaba and ServiceNow remarkably fast. Free for developers.

Popular Botbaba and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Botbaba#

Botbaba is a powerful chatbot platform that enables the creation of interactive chatbots for various purposes, from customer support to lead generation. With the Botbaba API, you can extend the capabilities of your bots by integrating them with a myriad of services and automations via Pipedream. This connection allows you to trigger workflows from chatbot interactions, synchronize data with CRMs, send notifications, process orders, and more, effectively turning chat conversations into actionable business insights and tasks.

Connect Botbaba#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    botbaba: {
      type: "app",
      app: "botbaba",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.botbaba.io/api/GetBots`,
      headers: {
        "Accept": `application/json`,
        "Authorization": `${this.botbaba.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})