What do you want to automate

with Bitdefender GravityZone and Freshdesk?

Prompt, edit and deploy AI agents that connect to Bitdefender GravityZone, Freshdesk and 2,500+ other apps in seconds.

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Add Note to Ticket with Freshdesk API on New Endpoint Added (Instant) from Bitdefender GravityZone API
Bitdefender GravityZone + Freshdesk
 
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Add Note to Ticket with Freshdesk API on New Incident (Instant) from Bitdefender GravityZone API
Bitdefender GravityZone + Freshdesk
 
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Add Note to Ticket with Freshdesk API on New Threat Detected (Instant) from Bitdefender GravityZone API
Bitdefender GravityZone + Freshdesk
 
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Add Ticket Tags with Freshdesk API on New Endpoint Added (Instant) from Bitdefender GravityZone API
Bitdefender GravityZone + Freshdesk
 
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Add Ticket Tags with Freshdesk API on New Incident (Instant) from Bitdefender GravityZone API
Bitdefender GravityZone + Freshdesk
 
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New Endpoint Added (Instant) from the Bitdefender GravityZone API

Emit new event when a new endpoint is registered in Bitdefender GravityZone.

 
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New Incident (Instant) from the Bitdefender GravityZone API

Emit new event when a new Root Cause Analysis (RCA) is displayed under the Incidents section of Control Center.

 
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New Threat Detected (Instant) from the Bitdefender GravityZone API

Emit new event when a potentially dangerous application is detected and blocked on an endpoint

 
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Contact Updated from the Freshdesk API

Emit new event when a contact is updated. See the documentation

 
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New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

 
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Get Policy Details with the Bitdefender GravityZone API

Retrieve details about a specific policy. See the documentation

 
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Add Note to Ticket with the Freshdesk API

Add a note or conversation to an existing ticket. See the documentation

 
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Get Scan Task Status with the Bitdefender GravityZone API

Get the status of a scan task. [See the documentation(https://www.bitdefender.com/business/support/en/77209-440638-gettaskstatus.html)

 
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Add Ticket Tags with the Freshdesk API

Add tags to a ticket (appends to existing tags). See the documentation

 
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Move Endpoint to Group with the Bitdefender GravityZone API

Move an endpoint to a different group. See the documentation

 
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Integrate the Bitdefender GravityZone API with the Freshdesk API
Setup the Bitdefender GravityZone API trigger to run a workflow which integrates with the Freshdesk API. Pipedream's integration platform allows you to integrate Bitdefender GravityZone and Freshdesk remarkably fast. Free for developers.

Connect Bitdefender GravityZone

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    bitdefender_gravityzone: {
      type: "app",
      app: "bitdefender_gravityzone",
    }
  },
  async run({steps, $}) {
    const data = {
    "id": "120000", 
    "jsonrpc": "2.0",
    "method": "getAccountDetails",
     "params":  {}
    }
    return await axios($, {
      method: "POST",
      url: `${this.bitdefender_gravityzone.$auth.api_url}/v1.0/jsonrpc/accounts`,
      headers: {
        "content-type": `application/json`,
      },
      auth: {
        username: `${this.bitdefender_gravityzone.$auth.api_key}`,
        password: ``,
      },
      data,
    })
  },
})

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo