What do you want to automate
with BigCommerce and Freshdesk?
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Popular Ways to Connect BigCommerce with Freshdesk#
Popular BigCommerce and Freshdesk Triggers#
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Popular BigCommerce and Freshdesk Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Overview of BigCommerce#
The BigCommerce API enables merchants to seamlessly manage their e-commerce operations by automating tasks, syncing data, and integrating with a plethora of other services. With Pipedream, you can tap into the BigCommerce API to create custom workflows that handle everything from order processing to customer relationship management. The result is a more efficient, personalized shopping experience for customers and less manual work for store owners.
Connect BigCommerce#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
bigcommerce: {
type: "app",
app: "bigcommerce",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.bigcommerce.com/stores/${this.bigcommerce.$auth.store_hash}/v3/catalog/summary`,
headers: {
"X-Auth-Token": `${this.bigcommerce.$auth.access_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies