with Bandwidth and Zoho Assist?
Create a remote support or screen sharing session. See the documentation
Fetch the reports of previously conducted sessions. See the documentation
The Bandwidth API opens up a world of possibilities for integrating telecom services into your applications. Bandwidth specializes in voice, messaging, and 911 access, making it possible to programmatically send and receive text messages, orchestrate calls, and implement emergency call routing. Linking the Bandwidth API with Pipedream allows you to automate these telecom features with various triggers and actions from other apps, creating seamless and powerful workflows.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
bandwidth: {
type: "app",
app: "bandwidth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://dashboard.bandwidth.com/api/accounts/${this.bandwidth.$auth.accountId}/applications`,
auth: {
username: `${this.bandwidth.$auth.username}`,
password: `${this.bandwidth.$auth.password}`,
},
})
},
})
The Zoho Assist API provides remote support and access functionalities, enabling automated session management, customer support, and IT operations. By integrating it with Pipedream, you can craft serverless workflows that respond to various triggers and perform actions like creating support sessions, fetching session details, or managing users. The API's versatility in Pipedream allows for streamlined coordination between support requests and responses, facilitating seamless IT support and management tasks.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_assist: {
type: "app",
app: "zoho_assist",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://assist.${this.zoho_assist.$auth.base_api_url}/api/v2/user`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_assist.$auth.oauth_access_token}`,
},
})
},
})