Integrate the AWS API with the Teamwork Desk API

Setup the AWS API trigger to run a workflow which integrates with the Teamwork Desk API. Pipedream's integration platform allows you to integrate AWS and Teamwork Desk remarkably fast. Free for developers.

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Popular Ways to Connect AWS with Teamwork Desk#

Create Customer with Teamwork Desk API on New Scheduled Tasks from AWS API

AWS + Teamwork Desk

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Create Customer with Teamwork Desk API on New SNS Messages from AWS API

AWS + Teamwork Desk

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Create Ticket with Teamwork Desk API on New Scheduled Tasks from AWS API

AWS + Teamwork Desk

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Create Ticket with Teamwork Desk API on New SNS Messages from AWS API

AWS + Teamwork Desk

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Reply To Ticket with Teamwork Desk API on New Scheduled Tasks from AWS API

AWS + Teamwork Desk

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Popular AWS and Teamwork Desk Triggers#

New Scheduled Tasks from the AWS API

Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Pipedream source, and the source emits it as a new event.

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New SNS Messages from the AWS API

Creates an SNS topic in your AWS account. Messages published to this topic are emitted from the Pipedream source.

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New Inbound SES Emails from the AWS API

The source subscribes to all emails delivered to a specific domain configured in AWS SES. When an email is sent to any address at the domain, this event source emits that email as a formatted event. These events can trigger a Pipedream workflow and can be consumed via SSE or REST API.

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New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

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Popular AWS and Teamwork Desk Actions#

Create Customer with the Teamwork Desk API

Create a new customer See the documentation

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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

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CloudWatch Logs - Put Log Event with the AWS API

Uploads a log event to the specified log stream. See docs

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DynamoDB - Create Table with the AWS API

Creates a new table to your account. See docs

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DynamoDB - Execute Statement with the AWS API

This operation allows you to perform transactional reads or writes on data stored in DynamoDB, using PartiQL. See docs

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Overview of AWS#

The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.

Connect AWS#

import AWS from 'aws-sdk'

export default defineComponent({
  props: {
    aws: {
      type: "app",
      app: "aws",
    }
  },
  async run({steps, $}) {
    const { accessKeyId, secretAccessKey } = this.aws.$auth
    
    /* Now, pass the accessKeyId and secretAccessKey to the constructor for your desired service. For example:
    
    const dynamodb = new AWS.DynamoDB({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    */
  },
})

Overview of Teamwork Desk#

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

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