What do you want to automate
with awork and Help Scout?
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Popular Ways to Connect awork with Help Scout#
Popular awork and Help Scout Triggers#
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Popular awork and Help Scout Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Overview of awork#
The awork API allows for automation and integration of project management features within awork, such as tasks, projects, time tracking, and team collaborations. By leveraging the awork API on Pipedream, you can create seamless workflows that connect project activities with other apps and services, streamline processes, and enhance productivity. With Pipedream, you can trigger actions based on specific events in awork or schedule periodic tasks that synchronize data across multiple platforms, all with minimal coding.
Connect awork#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
awork: {
type: "app",
app: "awork",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.awork.com/api/v1/me`,
headers: {
Authorization: `Bearer ${this.awork.$auth.oauth_access_token}`,
},
})
},
})
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies