Build your entire backend within minutes and scale effortlessly using Appwrite's open-source platform. Add Authentication, Databases, Functions, Storage, and Messaging to your projects using the frameworks and languages of your choice.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Appwrite is a secure backend server geared towards providing developers with a set of easy-to-use APIs to manage core backend needs such as user authentication, databases, file storage, and more. With Appwrite's API, you can streamline backend development processes, ensuring quick and secure application development. Integrating Appwrite with Pipedream allows for the automation of processes like user management, data manipulation, and real-time updates cross-platform.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
appwrite: {
type: "app",
app: "appwrite",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://cloud.appwrite.io/v1/users`,
headers: {
"X-Appwrite-Project": `${this.appwrite.$auth.project_id}`,
"X-Appwrite-Key": `${this.appwrite.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})