Integrate the Akeneo API with the Zendesk API

Setup the Akeneo API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Akeneo and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Akeneo with Zendesk#

Create A New Product Media File with Akeneo API on New Ticket (Instant) from Zendesk API

Zendesk + Akeneo

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Create A New Product Media File with Akeneo API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Akeneo

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Create A New Product Media File with Akeneo API on Ticket Closed (Instant) from Zendesk API

Zendesk + Akeneo

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Create A New Product Media File with Akeneo API on Ticket Pended (Instant) from Zendesk API

Zendesk + Akeneo

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Create A New Product Media File with Akeneo API on Ticket Solved (Instant) from Zendesk API

Zendesk + Akeneo

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Popular Akeneo and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Akeneo and Zendesk Actions#

Create A New Product Media File with the Akeneo API

Allows you to create a new media file and associate it to an attribute value of a given product or product model. See the docs

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Akeneo#

The Akeneo API empowers users to streamline product information management by automating data exchange between Akeneo and other systems. By leveraging Pipedream, you can construct workflows that trigger actions based on events in Akeneo, sync product data across platforms, enhance product information with data from external sources, and keep sales channels up-to-date with the latest catalog details.

Connect Akeneo#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    akeneo: {
      type: "app",
      app: "akeneo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.akeneo.$auth.host}/api/rest/v1`,
      headers: {
        Authorization: `Bearer ${this.akeneo.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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