Airbrake
Airbrake collects errors generated by other applications, and aggregates the results for review.
Integrate the Airbrake API with the Zendesk API
Setup the Airbrake API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Airbrake and Zendesk remarkably fast. Free for developers.
Popular Airbrake and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of Airbrake#
The Airbrake API facilitates real-time error monitoring and automatic exception reporting for your web applications, giving you instant insight into issues as they arise. With this API, you can create custom notifications, analyze and aggregate error data, and manage your project's error trends. Leveraging Pipedream's capabilities, you can automate workflows that respond to these errors, connect with other services for enhanced issue resolution, and maintain a smooth operation within your development and production environments.
Connect Airbrake#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
airbrake: {
type: "app",
app: "airbrake",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.airbrake.io/api/v4/projects`,
params: {
key: `${this.airbrake.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})