with Aidbase and Help Scout?
Emit new event when a conversation has its status updated. See the documentation
Emit new event when a new knowledge item is added to a chatbot.
Emit new event when a new knowledge item is added to an email inbox.
Emit new event when a new knowledge item is added to a ticket form.
Emit new event when an agent replies to a conversation.
Add a new question to a FAQ in Airbase. See the documentation
Adds a note to an existing conversation in Help Scout. See the documentation
Add a video as a piece of knowledge to your Aidbase account. See the documentation
Create a new frequently asked questions (FAQ) list on your Aidbase account. See the documentation
Creates a new customer record in Help Scout. See the documentation
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    aidbase: {
      type: "app",
      app: "aidbase",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.aidbase.ai/v1/status`,
      headers: {
        Authorization: `Bearer ${this.aidbase.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})