Integrate the Zoho CRM API with the Dixa API

Setup the Zoho CRM API trigger to run a workflow which integrates with the Dixa API. Pipedream's integration platform allows you to integrate Zoho CRM and Dixa remarkably fast. Free for developers.

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Popular Ways to Connect Zoho CRM with Dixa#

Add Message to Conversation with Dixa API on New Contact (Instant) from Zoho CRM API

Zoho CRM + Dixa

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Add Message to Conversation with Dixa API on New Event (Instant) from Zoho CRM API

Zoho CRM + Dixa

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Add Message to Conversation with Dixa API on New Lead (Instant) from Zoho CRM API

Zoho CRM + Dixa

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Add Message to Conversation with Dixa API on New Module Entry (Instant) from Zoho CRM API

Zoho CRM + Dixa

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Add Message to Conversation with Dixa API on New or Updated Contact (Instant) from Zoho CRM API

Zoho CRM + Dixa

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Popular Zoho CRM and Dixa Triggers#

New Conversation Created (Instant) from the Dixa API

Emit new event when a conversation is created in Dixa. See the documentation.

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New Conversation Status Changed (Instant) from the Dixa API

Emit new events when the status of a conversation changes (e.g., open, closed, or abandoned). See the documentation.

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New Customer Satisfaction Rating (Instant) from the Dixa API

Emit new event when a customer submits a satisfaction rating for a conversation. See the documentation.

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New Message Added to Conversation (Instant) from the Dixa API

Emit new event when a new message is added to a conversation. See the documentation.

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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

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Popular Zoho CRM and Dixa Actions#

Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

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Add Message to Conversation with the Dixa API

Adds a message to an existing conversation. See the documentation.

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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

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Add Tag to Conversation with the Dixa API

Adds a tag to a conversation. See the documentation

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Download Attachment with the Zoho CRM API

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

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Overview of Zoho CRM#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Dixa#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dixa: {
      type: "app",
      app: "dixa",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://dev.dixa.io/v1/agents`,
      headers: {
        "authorization": `${this.dixa.$auth.api_key}`,
      },
    })
  },
})

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