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Zendesk icon Zoom icon

MULTI-APP TOOLKIT

Build with Zendesk + Zoom

Connect a user's Zendesk and Zoom accounts and expose tools for both apps directly in your product or your agent.
  • Multi-app
  • One MCP session
  • 58 actions
  • 24 triggers
  • Managed auth

MCP

One MCP session, both toolsets

One session gives your product or agent every Zendesk and Zoom tool at once — connect once, list tools, and call them like any single-app session.

// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": "{project_id}",
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "zendesk,zoom",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// One list, both toolsets: Zendesk and Zoom tools arrive
// together, each keyed by its own app's slug.

// e.g. run Add Ticket Tags:
const result = await mcp.callTool({
  name: "zendesk-add-ticket-tags",
  arguments: {
    ticketId: "Ticket ID",
    ticketTags: ["Tags"],
  },
})

ARCHITECTURE

One user, two connected accounts

Your user connects each account once, under whatever ID they already have in your product. The two stay independent — either can be revoked on its own — and your code reaches both through that one user.

Your product

external_user_id

{external_user_id}

Pipedream Connect

Managed identity

Auth · tools · routing

Zendesk

Connected account

Zoom

Connected account

TOOLS

Zendesk tools

The Zendesk tools this pairing puts in reach, each one running on your user's own connected account.

View all 43 Zendesk tools →

Actions top 8 of 33

Triggers top 4 of 10

TOOLS

Zoom tools

The Zoom tools this pairing puts in reach, each one running on your user's own connected account.

View all 39 Zoom tools →

Actions top 8 of 25

Triggers top 4 of 14

x-pd-app-slug
zendesk,zoom
Primary app
Zendesk (zendesk)
Second app
Zoom (zoom)
Authentication
OAuth + OAuth
Available actions
58
Available triggers
24