Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Zoom API
Setup the Zendesk API trigger to run a workflow which integrates with the Zoom API. Pipedream's integration platform allows you to integrate Zendesk and Zoom remarkably fast. Free for developers.
Popular Zendesk and Zoom Triggers#
Emit new event each time a meeting is created where you're the host
Emit new event each time a meeting starts where you're the host
Emit new event each time a new recording completes for a meeting or webinar where you're the host
Emit new event when a ticket is added to the specified view
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zoom#
The Zoom API lets you tap into a rich set of functionalities to enhance the video conferencing experience within your own app or workflow. With the Zoom API on Pipedream, you can automatically create meetings, manage users, send meeting notifications, and more, orchestrating these actions within a broader automation. This allows for seamless integration with other services, enabling both data collection and action triggers based on Zoom events.
Pipedream workflows allow you to run any Node.js code that connects to the Zoom API. Just create a new workflow, then add prebuilt Zoom actions (create a meeting, send a chat message, etc.) or write your own code. These workflows can be triggered by HTTP requests, timers, email, or on any app-based event (new tweets, a Github PR, Zoom events, etc).
Connect Zoom#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoom: {
type: "app",
app: "zoom",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.zoom.us/v2/users/me`,
headers: {
Authorization: `Bearer ${this.zoom.$auth.oauth_access_token}`,
},
})
},
})
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