MULTI-APP TOOLKIT
Build with Zendesk + Zoom
- Multi-app
- One MCP session
- 58 actions
- 24 triggers
- Managed auth
MCP
One MCP session, both toolsets
One session gives your product or agent every Zendesk and Zoom tool at once — connect once, list tools, and call them like any single-app session.
// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
new URL("https://remote.mcp.pipedream.net/v3"),
{
requestInit: {
headers: {
Authorization: `Bearer ${accessToken}`,
"x-pd-project-id": "{project_id}",
"x-pd-environment": "production",
"x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
"x-pd-app-slug": "zendesk,zoom",
},
},
},
)
const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)
const { tools } = await mcp.listTools()
// One list, both toolsets: Zendesk and Zoom tools arrive
// together, each keyed by its own app's slug.
// e.g. run Add Ticket Tags:
const result = await mcp.callTool({
name: "zendesk-add-ticket-tags",
arguments: {
ticketId: "Ticket ID",
ticketTags: ["Tags"],
},
})import { PipedreamClient } from "@pipedream/sdk"
const pd = new PipedreamClient({
projectId: process.env.PIPEDREAM_PROJECT_ID!,
clientId: process.env.PIPEDREAM_CLIENT_ID!,
clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
projectEnvironment: "production",
})
const externalUserId = "{external_user_id}" // any stable ID for this user in your system
const [zendeskTools, zoomTools] =
await Promise.all([
pd.components.list({ app: "zendesk" }),
pd.components.list({ app: "zoom" }),
])
// One external user owns both connected accounts, so either app's tools
// run on their behalf with the same externalUserId.curl "https://api.pipedream.com/v1/connect/{project_id}/components?app=zendesk" \
-H "X-PD-Environment: production" \
-H "Authorization: Bearer {access_token}"
curl "https://api.pipedream.com/v1/connect/{project_id}/components?app=zoom" \
-H "X-PD-Environment: production" \
-H "Authorization: Bearer {access_token}"
# Connect both accounts to the same external_user_id, then
# configure and invoke either app's tools on that user's behalf.ARCHITECTURE
One user, two connected accounts
Your user connects each account once, under whatever ID they already have in your product. The two stay independent — either can be revoked on its own — and your code reaches both through that one user.
Your product
external_user_id
{external_user_id}Pipedream Connect
Managed identity
Auth · tools · routing
Zendesk
Connected account
Zoom
Connected account
TOOLS
Zendesk tools
The Zendesk tools this pairing puts in reach, each one running on your user's own connected account.
Actions top 8 of 33
-
Add Ticket Tags
actionAdd tags to a ticket (appends to existing tags). See the documentation.Writev0.0.16 -
Create Side Conversation
actionCreate a side conversation on a Zendesk ticket using email, Zendesk agent, Slack, Microsoft Teams, or child-ticket participants. Requires the Zendesk Collaboration add-on. Use List Side Conversations to inspect existing conversations. See the documentationWritev0.0.2 -
Create Ticket
actionCreates a ticket. See the documentation.Writev0.1.20 -
Delete Ticket
actionDeletes a ticket. See the documentation.Writev0.1.20 -
Get Article
actionRetrieves an article by its ID. See the documentation.Read-onlyv0.0.10 -
Get Dynamic Content Item
actionRetrieves a dynamic content item. Note: Dynamic content is available only on the Professional plan and above. See the documentation.Read-onlyv0.0.3 -
Get Dynamic Content Items by Name
actionRetrieves multiple dynamic content items by their names. Note: Dynamic content is available only on the Professional plan and above. See the documentation.Read-onlyv0.0.3 -
Get Macro
actionRetrieves a macro by its ID. See the documentation.Read-onlyv0.0.10
Triggers top 4 of 10
-
Locale Updated
triggerEmit new event when a locale has been updatedv0.0.14 -
New Side Conversation
triggerEmit new event when a side conversation is created on a ticket. See the documentationv0.0.7 -
New Side Conversation Reply
triggerEmit new event when a reply is added to an existing side conversation on a ticket. See the documentationv0.0.7 -
New Ticket (Instant)
triggerEmit new event when a ticket is createdInstantv0.2.19
TOOLS
Zoom tools
The Zoom tools this pairing puts in reach, each one running on your user's own connected account.
Actions top 8 of 25
-
Add Meeting Registrant
actionRegisters a participant or multiple participants for a meeting. See the documentationWritev0.3.12 -
Add Webinar Registrant
actionRegisters a participant for a webinar. See the docs here.Writev0.3.12 -
Create Meeting
actionCreates a meeting for a user. A maximum of 100 meetings can be created for a user in a day.Writev0.1.7 -
Create User
actionCreates a new user in your account.Writev0.2.6 -
Delete Meeting
actionDelete a meeting. See the documentationWritev0.0.7 -
Delete User
actionDisassociates (unlinks) a user from the associated account or permanently deletes a user.Writev0.2.6 -
Get Current User
actionReturns the authenticated Zoom user's ID, name, email, account ID, and timezone. Call this first when the user says 'my meetings', 'my recordings', or needs their Zoom identity. Useidwith Create Meeting,account_idto scope queries, andemailto match participants in List Past Meeting Participants. See the documentation.Read-onlyv0.0.3 -
Get Meeting Details
actionRetrieves the details of a meeting.Read-onlyv0.3.8
Triggers top 4 of 14
-
Meeting Created (Instant)
triggerEmit new event each time a meeting is created where you're the hostInstantv0.1.11 -
Meeting Started (Instant)
triggerEmit new event each time a meeting starts where you're the hostInstantv0.1.12 -
Recording Completed (Instant)
triggerEmit new event each time a new recording completes for a meeting or webinar where you're the hostInstantv0.1.11 -
Meeting Ended (Instant)
triggerEmit new event each time a meeting ends where you're the hostInstantv0.1.11
MULTI-APP
Works with more apps
The combinations customers connect alongside these two — nothing here is limited to a pair.
REFERENCE
Toolkit details
- x-pd-app-slug
- zendesk,zoom
- Primary app
- Zendesk (zendesk)
- Second app
- Zoom (zoom)
- Authentication
- OAuth + OAuth
- Available actions
- 58
- Available triggers
- 24