Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Zenkit is a versatile project management and collaboration tool that lets you organize your data and build custom workflows to streamline your business and personal projects. With the Zenkit API, you can create, read, update, and delete items in your collections, manage users, and automate notifications or actions based on changes within your datasets. Combining Zenkit's API with Pipedream's capability unlocks powerful automation opportunities, allowing you to interconnect your project data with numerous other services and internal systems to enhance productivity, data consistency, and event-driven processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zenkit: {
type: "app",
app: "zenkit",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://zenkit.com/api/v1/users/me`,
headers: {
Authorization: `Bearer ${this.zenkit.$auth.oauth_access_token}`,
},
})
},
})