Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Wufoo API allows you to interact with the Wufoo platform, where you can create custom online forms for data collection and surveys. With this API on Pipedream, you can automate form submissions, retrieve form data, and integrate with other services to streamline workflows. Use cases include synchronizing form entries to a database, triggering email notifications upon form submission, and analyzing survey responses for insights.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
wufoo: {
type: "app",
app: "wufoo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.wufoo.$auth.subdomain}.wufoo.com/api/v3/forms.json`,
auth: {
username: `${this.wufoo.$auth.api_key}`,
password: `footastic`,
},
})
},
})