Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Weglot API allows for real-time translation of website content, simplifying the process of making a website multilingual. On Pipedream, you can use the Weglot API to craft workflows that automate translation tasks, manage language databases, or even synchronize content across different platforms. This API could be a game changer for businesses looking to globalize their online presence without the manual overhead.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
weglot: {
type: "app",
app: "weglot",
}
},
async run({steps, $}) {
const data = {
"l_from": `en`,
"l_to": `fr`,
"words": [
{"w":"This is a blue car", "t": 1},
{"w":"This is a black car", "t": 1}
],
"request_url": `https://www.test.com`,
}
return await axios($, {
method: "post",
url: `https://api.weglot.com/translate`,
headers: {
"Content-Type": `application/json`,
},
params: {
api_key: `${this.weglot.$auth.api_key}`,
},
data,
})
},
})