Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a Wachet receives a new notification
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Creates a new monitor for a specific website or web page. [See the documentation(https://api.wachete.com/swagger/ui/index/index.html)
Removes an existing monitor for a specific website or web page. [See the documentation(https://api.wachete.com/swagger/ui/index/index.html)
Retrieves data from a monitored website or web pages. [See the documentation(https://api.wachete.com/swagger/ui/index/index.html)
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Wachete API lets you track changes in web content and get notified when updates happen. This is handy for monitoring websites for new content, price changes, or availability of products, without manually checking the sites. Using Pipedream, you can integrate Wachete with other apps to automate reactions to these updates. Think about monitoring your competitors’ sites, keeping tabs on industry news, or even watching for job postings. With Wachete on Pipedream, these tasks become set-and-forget operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
wachete: {
type: "app",
app: "wachete",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.wachete.com/thirdparty/v1/notification/list`,
headers: {
Authorization: `Bearer ${this.wachete.$auth.oauth_access_token}`,
"Content-type": `application/json`,
"accept": `*/*`,
},
})
},
})