Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
This action returns a specific contact. The object email is either null when the email is not found, or contains an object with at least email (the email string) and the score. See the docs here
Search emails are based on the full name plus the domain or company name. When your account does not have sufficient credits an HTTP status code of 402 is returned. Also, take into consideration that we check the domain for its validity. So even if you provide a correct name+domain set, we may return a HTTP status code of 400 for the domain if we can't locate it. See the docs here
Verifies the given list of emails. In case your account does not have a sufficient Verify API balance the service will try to auto refill the balance by charging using the billing details of the account. If it fails to charge, an HTTP status code of 402 will be returned. See the docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
VoilaNorbert is a potent tool for finding and verifying email addresses. With its API, you can automate processes like enriching leads with verified contact information, streamlining your email outreach, and maintaining the health of your email lists. The API's main features include searching for email addresses based on names and domains, verifying email deliverability, and managing your contacts. When used within Pipedream, you can leverage these capabilities to create workflows that respond to events, integrate with other services, and process data in real time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
voilanorbert: {
type: "app",
app: "voilanorbert",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.voilanorbert.com/2018-01-08/account/`,
auth: {
username: ``,
password: `${this.voilanorbert.$auth.api_key}`,
},
})
},
})