Integrate the Zendesk API with the UserSketch API

Setup the Zendesk API trigger to run a workflow which integrates with the UserSketch API. Pipedream's integration platform allows you to integrate Zendesk and UserSketch remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with UserSketch#

Create Event with UserSketch API on New Ticket (Instant) from Zendesk API

Zendesk + UserSketch

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Create Event with UserSketch API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + UserSketch

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Create Event with UserSketch API on Ticket Closed (Instant) from Zendesk API

Zendesk + UserSketch

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Create Event with UserSketch API on Ticket Pending (Instant) from Zendesk API

Zendesk + UserSketch

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Create Event with UserSketch API on Ticket Solved (Instant) from Zendesk API

Zendesk + UserSketch

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Popular Zendesk and UserSketch Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and UserSketch Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Event with the UserSketch API

Create an event. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create User with the UserSketch API

Create an user. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of UserSketch#

The UserSketch API lets you pull user details like names, emails, locations, and job titles, to create realistic user personas for your apps or services. Integrating the UserSketch API with Pipedream unlocks the potential to automate the creation of these personas, enrich CRM data, or enhance user testing with minimal effort. Pipedream's serverless platform facilitates the creation of complex workflows, connecting UserSketch with a vast array of other apps and services to streamline your processes.

Connect UserSketch#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    usersketch: {
      type: "app",
      app: "usersketch",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.usersketch.com/api/customers`,
      headers: {
        "accept": `application/json`,
        "x-api-key": `${this.usersketch.$auth.api_key}`,
      },
    })
  },
})

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