Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Runs a command on a computer. Refer to the TRIGGERcmd Forum to learn more.
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
TRIGGERcmd is a cloud service that allows you to execute commands on your computers remotely through a REST API or via voice command with smart home integrators. With Pipedream's integration capabilities, you can create custom workflows to automate tasks across various apps and services. For instance, you could set up a serverless workflow to trigger scripts on your computer when specific events occur in other apps, such as receiving an email, a new GitHub commit, or a scheduled timer.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
triggercmd: {
type: "app",
app: "triggercmd",
}
},
async run({steps, $}) {
const data = {
"computer": `insert_computer_name_here`,
"trigger": `insert_trigger_name_here`,
}
return await axios($, {
method: "post",
url: `https://www.triggercmd.com/oauth/pipedream`,
headers: {
Authorization: `Bearer ${this.triggercmd.$auth.oauth_access_token}`,
"Content-Type": `application/json`,
},
data,
})
},
})