Integrate the Zendesk API with the Thanks.io API

Setup the Zendesk API trigger to run a workflow which integrates with the Thanks.io API. Pipedream's integration platform allows you to integrate Zendesk and Thanks.io remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Thanks.io#

Add Recipient with Thanks.io API on New Ticket (Instant) from Zendesk API

Zendesk + Thanks.io

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Add Recipient with Thanks.io API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Thanks.io

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Add Recipient with Thanks.io API on Ticket Closed (Instant) from Zendesk API

Zendesk + Thanks.io

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Add Recipient with Thanks.io API on Ticket Pended (Instant) from Zendesk API

Zendesk + Thanks.io

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Add Recipient with Thanks.io API on Ticket Solved (Instant) from Zendesk API

Zendesk + Thanks.io

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Popular Zendesk and Thanks.io Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Delivery from the Thanks.io API

Emit new event for each new order delivered.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Order from the Thanks.io API

Emit new event for each new order placed.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Thanks.io Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Recipient with the Thanks.io API

Add a recipient to a mailing list. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Delete Recipient with the Thanks.io API

Delete a recipient from a mailing list. See the docs here

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Send Giftcard with the Thanks.io API

Sends a giftcard to a recipient. See the docs here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Thanks.io#

The Thanks.io API lets you automate the sending of personalized postcards and letters. This API can be harnessed to craft tailored outreach campaigns, customer appreciation notes, or event-based mailings. By integrating with Pipedream, you can create intelligent, event-driven workflows that trigger mailings based on user activity, data changes, or milestones achieved in other apps, streamlining the way businesses and developers connect with their audiences physically.

Connect Thanks.io#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    thanks_io: {
      type: "app",
      app: "thanks_io",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.thanks.io/api/v2/ping`,
      headers: {
        Authorization: `Bearer ${this.thanks_io.$auth.oauth_access_token}`,
      },
    })
  },
})

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