Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The SWAPI - Star Wars API is a treasure trove of structured data from the Star Wars universe. It's a go-to resource for fetching information about planets, spaceships, vehicles, people, films, and species from the iconic franchise. Using Pipedream, you can harness this data to create automations and workflows that trigger based on specific criteria from SWAPI. For instance, you could set up a workflow that notifies you when new data is added, enrich customer profiles with their favorite Star Wars characters, or even use it for trivia games by pulling random facts.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
swapi: {
type: "app",
app: "swapi",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://swapi.dev/api/films/1/`,
})
},
})